Assets Advisory Partners ("AAP", "we", "us") is a real estate advisory firm based in Singapore. We take the confidentiality of the people and organisations we act for seriously, and we handle personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the "PDPA").
This policy explains what personal data we collect, why we collect it, who we share it with, and the choices available to you. It applies to this website and to personal data we collect in the course of providing advisory services.
Personal data we collect
We collect personal data that you give us directly, and a limited amount of technical data collected automatically when you use this website.
- Information you provide. Your name, email address, telephone number, company or organisation, and the contents of any enquiry you send us by email, telephone or through this website.
- Engagement information. Where you become a client, information relevant to the mandate — such as property interests, transaction requirements, investment objectives and correspondence — together with any information required for client onboarding and identity verification.
- Technical information. Information your browser sends when you visit this website, such as IP address, browser type, pages viewed and referring page.
Please do not send us sensitive personal data, or personal data about third parties, unless it is necessary for the matter we are advising on and you are entitled to share it.
How we use personal data
We use personal data to respond to your enquiry, to provide and administer our advisory services, to carry out client due diligence and comply with our legal and regulatory obligations, to maintain our business records, to send you market intelligence and briefings where you have asked to receive them, and to operate, secure and improve this website.
Consent and legal basis
We collect, use and disclose personal data with your consent, or where the PDPA otherwise permits or requires us to do so — for example, where processing is necessary for legitimate business purposes, to conclude or perform a contract with you, or to comply with a legal obligation.
You may withdraw your consent at any time by contacting us using the details below. Withdrawing consent may mean we are unable to continue providing a service to you. Withdrawal does not affect the lawfulness of processing carried out before withdrawal, and does not require us to delete records we are required to retain.
Disclosure of personal data
We do not sell personal data. We may disclose personal data to service providers who support our business — for example website hosting, IT support, email and professional advisers — and only to the extent needed for them to perform that role. Where a mandate requires it, and with your knowledge, we may disclose relevant information to counterparties, agents, valuers, financiers or legal advisers involved in the transaction. We may also disclose personal data where required by law, regulation, court order or a competent authority.
Where we engage a service provider to process personal data on our behalf, we require that it protects the data to a standard comparable to that required under the PDPA.
Cookies and website analytics
This website uses cookies and similar technologies for essential site functionality and, where used, for aggregate analytics that help us understand how the site is used. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of this website function.
Retention
We retain personal data only for as long as it is needed for the purposes set out in this policy, or for as long as we are required to keep it to meet legal, regulatory, accounting or record-keeping obligations. When personal data is no longer required for any legal or business purpose, we take reasonable steps to remove or anonymise it.
Security
We apply reasonable administrative, technical and physical measures to protect personal data in our care against unauthorised access, collection, use, disclosure, copying, modification or disposal. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to the exceptions in the PDPA, you may ask us to:
- confirm whether we hold personal data about you, and request access to it;
- provide information about how that personal data has been used or disclosed in the year before your request;
- correct any personal data that is inaccurate or incomplete; or
- withdraw your consent to our continued use or disclosure of your personal data.
We will respond to your request as soon as reasonably possible. A reasonable fee may apply to an access request, and we will tell you before proceeding if that is the case. We may need to verify your identity before acting on a request.
Transfers outside Singapore
Some of the service providers we use may store or process personal data outside Singapore. Where personal data is transferred out of Singapore, we take steps to ensure it receives a standard of protection comparable to that required under the PDPA.
Third-party websites
This website may link to third-party websites and resources. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page shows when it was last revised. Material changes will be posted on this page.
Contact us
Questions about this policy, requests for access or correction, and withdrawals of consent should be directed to our Data Protection Officer:
enquiries@assetsadvisor.sg
Assets Advisory Partners, Singapore
If you are not satisfied with how we have handled your personal data, you may raise the matter with the Personal Data Protection Commission of Singapore.